Understand the importance of consistently connecting the NPO’s communications with its various publics to its mission, values and outcomes; how public perception of an agency affects client self-selection; Board, staff and volunteer recruitment; funding, development of partnerships, and other aspects of agency life; identifying the agency’s “market segments” and finding out what they want; how to analyze new opportunities for service, and get accurate feedback on present ones; ways to interest media in your message; the importance of a crisis management plan, including communication.

FOR MORE INFORMATION CONTACT:
(808) 734-9286 or (808) 734-9153
FOR REGISTRATION CALL: (808) 734-9256

Attendance Policy
**Attendance is required: arrangements to make up the work in any missed sessions must be made in order to receive the Certificate of Professional Development. If you miss a module you have paid for, you can attend it without charge the next time the program is offered. However, it is not guaranteed that the NPO Management Certificate Program will be offered in subsequent years.